Privacy Policy
Last Updated: December 24, 2025
Kala Aura (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from kalaaura.com (the “Site”).
By accessing or using our Site, you agree to the terms of this Privacy Policy.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. This is necessary to complete the transaction and deliver your art.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our gallery, new collections, and other updates. We use email marketing services to send newsletters and updates to you when you subscribe. You can opt out of these at any time.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at kalaaura.art@gmail.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. However, we do not sell your personal information to third parties.
SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
We work with trusted partners to process payments, arrange for shipping, and provide you with invoices and/or order confirmations. They receive only the details needed to deliver your package. As required under applicable tax and accounting laws, we retain only basic transaction records.
We use secure payment gateways (such as Razorpay, Paytm, Google Pay, and Amazon Pay). These gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which helps ensure the secure handling of credit card information by our store and its service providers.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 6 – COOKIES
We use cookies to maintain your session and cart. We also use tools like Google Analytics to help us understand who visits our site and what pages are being looked at. You have the option to disable cookies through your browser settings, though this may affect your ability to use the checkout.
We may use online advertising and remarketing tools (such as Google Ads and Meta/Facebook Ads) to show you relevant ads based on your visits to our Site. You can manage these preferences in your Google or Facebook account settings.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – YOUR RIGHTS
Under the Digital Personal Data Protection Act, 2023, you hold specific rights over your data, including the right to access, correct, or erase your personal information held by us. You also have the right to nominate an individual to exercise your rights in the eventof incapacity. To exercise any of these rights, simply contact us at the email below.
SECTION 9 – QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our team at:
Kala Aura
Email: kalaaura.art@gmail.com
Address: C-405, Amardeep Homes, Ajwa Road, Vadodara, Gujarat – 390019
Website: https://kalaaura.com/contact-us
SECTION 10 – CHANGES
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
